Privacy Policy

Information collected

• Account and contact information supplied by the customer.
• Order, subscription and limited payment metadata received from payment providers.
• Product access, feature usage and entitlement events.
• Device, security and diagnostic information.
• Support communications and customer preferences.

How information is used

We use information to provide and secure products, deliver access, administer subscriptions, prevent fraud, support customers, improve functionality, comply with law and maintain evidence of authorized purchases and fulfillment.

Service providers

Information may be shared with vendors necessary to operate the service, including payment providers and their financial partners, infrastructure providers, analytics, communications and customer support. We do not sell personal information for money.

Retention and security

Records are retained only for legitimate operational, legal, tax, fraud-prevention and dispute purposes. We use proportionate technical and organizational safeguards, but no online system can guarantee absolute security.

Choices and contact

Subject to applicable law, customers may request access, correction or deletion of personal information by emailing support@koopfy.com. Some records may need to be retained for legal or transaction-integrity purposes.