Platform Credit Terms

What credits are

Credits are closed-loop usage units used for eligible automation, intelligence, processing features and licensed templates or workflow resources. They are not money, deposits, investments, securities or stored value.

Plan allowances

Credits included with a subscription are issued for the applicable billing term and reset when the next paid term begins. Unused included credits do not roll over unless the offer expressly says otherwise.

Optional top-ups

• Starter: 1,000 credits for US$10.
• Builder: 2,750 credits for US$25.
• Scale: 6,000 credits for US$50.
• Top-ups are separately authorized, do not renew automatically and expire 12 months after purchase.

Restrictions

• Credits cannot be withdrawn, transferred, sold or converted to currency.
• Credits cannot be used outside eligible Koopfy features.
• Marketplace templates and workflow resources are licensed for the scope shown at acquisition; access does not transfer intellectual-property ownership.
• Koopfy may correct balances affected by error, reversal, fraud or abuse.

Refunds

Unused top-ups may be requested for refund within 7 calendar days of purchase, subject to applicable law. Credits already consumed to run a feature or obtain a licensed asset are non-refundable where this was clearly disclosed before confirmation.